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What is at the heart of the most confounding organisational challenges?

Human behaviour .

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How do we do it?

We embrace the space where reasoned thinking meets human behaviour.

Our successful approach is built on three cornerstones:

Starting with the human dimension

We start with the human dimension.
We believe all complex organisational opportunities and challenges hinge on an understanding of human behaviour, motivation and interactions.

Creating custom methodologies

We create custom methodologies.
We deliberately avoid templates. We look at each challenge fresh and choose the best approaches from across disciplines.

Grounding our solutions in reality

We ground our solutions in reality.
We use a deep understanding of organisational context and content to ensure our solutions work in practice. We pride ourselves on driving lasting change for our clients.

About Us

SHM is an advisory firm based in London, founded by humanities and social science academics.

For over 25 years, we have operated in the complex, confusing but ultimately rewarding space where reasoned thinking meets human behaviour.

Our clients are some of the world’s leading organisations. They tell us time and again that they bring us their biggest challenges because only we can solve them.

Learn more about what we do

Our clients turn to us when they’re faced with challenges that confound them.

We are good at breaking through and solving these difficult challenges because we thrive in the contradictions. Our clients value the fact that we define the questions that get to the heart of a challenge and we create the solutions that make change happen.

There are six areas in which we are known for asking provocative questions and bringing innovative solutions:

Depending on the challenge we’re presented with, our work might concentrate in one of these areas – or even span all six.

Discover how we do it

Meet the people behind the work

Get to know our team