Steve Potts

Steve brings a strong creative background to his work as a company Director. He has over 25 years of professional experience in both the design and consulting industries including: designing and leading organisational change and transformation programmes, developing new capabilities inside organisations, creating and rolling out brand and communication strategies, generating insights into consumer and user communities, and leading complex design projects. Steve has strong leadership skills and has a proven track record in building and running highly effective inter-disciplinary teams.

Since joining SHM in 2003, Steve has been responsible for leading a diverse series of high profile innovation and change projects for major global brands and public sector organisations. Because of his strong facilitation skills, many of his projects involve compelling stakeholder engagement events and liaising at a senior level within organisations to design and enlist buy-in for planned changes.

Armed with a BA (Hons) in Fine Art from the University of the Arts in Philadelphia, Steve approaches client engagements from a perspective that blends visionary "what if?" thinking with practical "feet-on-the-ground" execution. This perspective, along with his energy for problem solving, helps SHM’s clients and project teams deliver great results more quickly than expected.

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